Privacy policy
Version 1 · 8 September 2026
This covers the Smart Fams app (today at app.smartfams.com,
and the coming iPhone app) and this website, smartfams.com. It's deliberately
written in plain language: if anything is unclear, ask us and we'll fix it.
The short version
- We ask for no email, no password and no phone number to use the app.
- There are no ads, no analytics, no trackers and no profiling of children.
- We don't sell or hand over personal data to anyone, for advertising or anything else.
- Your family's data is what your family writes in the app, and we delete it if you ask.
1. Who we are
Smart Fams is a product of We Sync Global, LLC, a small independent company. For anything about privacy — a copy of your data, a correction, a deletion or a question — write to support@smartfams.com. A person answers, normally within one or two working days and always within 30 days.
2. What data exists
Everything we store is written by the family itself inside the app:
| Data | What it's for |
|---|---|
| Each member's profile: name or nickname, emoji, colour, whether they're an adult and, optionally, their year of birth | Knowing who is who, and suggesting the agreements that suit that age |
| A cryptographic fingerprint (SHA-256 hash) of the PIN | Checking the PIN without storing the number anywhere |
| Goals, activities planned, completed or cancelled, and the evidence notes you write | The week's plan and the family's history |
| Agreements and permissions between adults and children, requests, doubts and meetings | How permissions are shared out and what the family decided |
| Kudos, postcards and the garden | The celebrating part |
| Invitations: the code and who invited whom | Letting a new member in |
What we never ask for or store: email address, phone number, postal address, contacts, photos, camera, microphone or the device's location. The app has no accounts: there is no password to lose and no email address to leak.
3. Where it lives
On your devices
The app keeps in the browser's local storage a copy of the family's log (so it works offline), which member uses that device, the light or dark theme, whether sound is off, a cached weather reading, the family's sync key, and some technical bookkeeping so nothing is sent twice. We use no cookies, neither in the app nor on this site.
On the server
The family's log lives in a PostgreSQL database hosted by Supabase in the
United States (region us-west-1). The app and this site are served through
Cloudflare, which like any web server handles the request and keeps
temporary technical logs (IP address, time, browser type) to serve the pages and protect
them from attacks.
4. Children
The app is meant to be used as a family, and there are children in it. Children's profiles are created and managed by an adult in the family, who can correct them or ask for their deletion at any time. A child's data is the minimum the game needs — a name or nickname, optionally a year of birth, their goals and their activities — and it is never used for advertising, never profiled, and never shared with third parties for commercial purposes. We ask no child for contact details.
5. Who it's shared with
Nobody who isn't needed to make the app work. Today that means:
| Who | What they get, and why |
|---|---|
| Supabase | Stores the family's log (it is the database) |
| Cloudflare | Serves the app and this site; sees the request and the IP address |
| Open-Meteo | The weather shown in the app. It's requested with the town's fixed coordinates, never with your device's location; it does see the requesting IP |
| Google Fonts | The typefaces inside the app; it sees the IP when they're downloaded |
This website (smartfams.com) calls no third party at all: the typefaces are
hosted here and there isn't a single script. Once the app is published on the App Store,
Apple will handle the download and any payment under its own policies.
We might also have to hand over data if a valid legal order required it. We will never sell it.
6. How long we keep it
The family's log is append-only by design: nothing is edited or deleted behind the scenes, so that the history the family sees is honest (a cancelled activity is recorded as cancelled, it doesn't vanish). We keep it for as long as the family uses the app.
If you ask us to delete it, we delete that family's entire log from the server within 30 days at the latest, and confirm when it's done. To clear one device, clear the site's data in the browser or uninstall the app.
7. Your rights
- See and copy. The app's settings download a JSON backup of the family's whole log. If you'd rather ask us for it, we'll send it.
- Correct. Almost everything can be fixed inside the app; whatever can't, we'll fix for you.
- Delete. As described above, by writing to us.
- Ask. What we hold about you and why, free and with no conditions.
If you live in the European Union or in California you also have the rights the GDPR or the CCPA give you. They're exercised the same way: an email to support@smartfams.com. And for the record: we do not sell or share personal data in the sense those laws mean.
8. Security, and its limits
- Everything travels encrypted over HTTPS.
- The family's log can't be read or written without that family's sync key, which only exists on your devices. That's why it's handed over in person, via a QR code, rather than by email: whoever has the key can read that log.
- The PIN is never stored or transmitted in the clear — only its cryptographic fingerprint.
- Each member's calendar (ICS) link works without a password, because calendar programs can't sign in. Anyone holding that link can see that member's activities, so share it carefully.
- No system is infallible. If something happened that affected your data, we would tell you.
9. Changes
If this changes we'll change the date at the top, and if the change matters we'll say so inside the app. Older versions are available by email.